Cookie & Privacy Policy
This Cookie and Privacy Policy applies to citizens in the European Economic Area (EEA) where we provide our Services.
www.stiineliv.dk (hereafter: "the website" or “our website”) collects personal information and uses cookies and other related technologies (for convenience, all technologies are referred to as "cookies").
This Cookie & Privacy Policy is made to inform website visitors about our policies in regards to the GDPR (General Data Protection Regulation). This policy seeks to inform about the collection, use, and disclosure of personal information and cookies in regards to the use of any of the Services our visitors can use or engage in on our website.
1. Definitions
"Website" refers to Stiine Liv Arts & Crafts accessible at www.stiineliv.dk.
“We”, “us”, “our” and “me“ refer to Stiine Liv Arts & Crafts.
“You” and “your” refer to the user or customer accessing or using our website.
“Art”, “items” and “products” refers to the art pieces or second hand objects available for sale on our website.
“Services” refers to and include:
Selling art, crafts and secondhand products
Customised art made on request
Providing customer service for the correct functioning of our website
Maintenance of the website and webshop
E-mail marketing
Posting and advertising on social media
2. Information Collection and Use
If you choose to use our website or any of its Services, you agree to the collection and use of information in relation with this policy. The personal information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Cookie & Privacy Policy.
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, e-mail and postal address. The information that we collect will be used to contact and/or identify you, depending on the permission you give, or the Service you choose.
You can read more about these kinds of information collection in the following.
3. Service Providers
We have engaged third-party companies and individuals for assistance for the following reasons:
To facilitate our Service effectively
To provide the Service on our behalf
To perform Service-related services
To assist us in analysing how our Service is used
We only use third-party companies established in contries that has been approved as “safe” by the EU-commission.
These third parties have access to your Personal Information. However, they are obligated not to disclose or use the information for any other purpose.
The providers and third-party companies that are engaged in the Service of our website are the following:
Our website builder; Squarespace (paragraph 4.1 + 4.2 + 4.4)
Our data analysis program; Squarespace Analytics + Google Analytics (paragraph 4.2 + 4.5)
Our payment systems; PayPal and Stripe (paragraph 8)
Our data tracking; Facebook/Meta Pixel (paragraph 4.3 + 4.4)
4. Cookies
Cookies are files with small amount of data that is commonly used as identifiers. These are sent to your browser from the website that you visit and are stored in the browser of your computer or device, according to your own settings. Cookies are also placed by third parties we have engaged. Cookie information can be sent to our or relevant third parties’ servers when you visit the website again.
Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some parts of our Service. You can always delete cookies as stated in 11.1.
4.1 Necessary Cookies
Our website collects necessary cookies. These cookies are essential for our website to function properly, and they allow you to navigate the site and use its features. Necessary cookies are essential and do not need consent (you can read more at Datatilsynet).
Some cookies ensure that certain parts of the website work correctly and in accordance to your user preferences. In this way, you do not have to repeatedly enter the same information on our website and, for example, items remain in your shopping cart until you have paid.
4.2 Performance and Analytics
These cookies provide quantitative measures of website visitors. With the usage of these cookies we are able to count visits and traffic sources to improve the performance of our site. These cookies are managed with our website builder; Squarespace, Squarespace Analytics and Google Analytics.
4.3 Advertising Cookies
Our website uses these cookies in order to learn about website traffic and to be able to do marketing. We use Meta Pixel to read actions — also called “events”, that visitors engaging in on our website. Events can for an example be a visit on a product page, an e-mail signup or a search on the website. The pixel can also read general data about our website visitors, which makes it easier for us to market our arts and crafts to new people, who could have the same interest in our products as our visitors. We collect the following personal data: country, city, gender, birthdate and browser.
Events can be derived from these pages:
Store pages
Checkout page
Any page with a search block
Any page with a newsletter block or promotional pop-up
Any page where a customer creates an account
4.4 External Links and Cookies
On our website, we have included links to Facebook and Instagram through text links, buttons and click-able pictures. Read the privacy statement of the social networks (which can be changed regularly) to read how they process your data using their cookies.
4.5 List of Cookies and Expiration Date
5. Scripts
Websites use scripts to run smoothly and as expected. A script is a piece of code, that is processed either on our server or on your device.
6. Web Beacons
Web beacons (or pixel tags) are small pieces of text or image on a website that is used to monitor website traffic. In order to do so, various data about you can be stored in web beacons. We use Meta Pixel and and other pixels to learn about website traffic from our social media and e-mails.
7. Log Data
Whenever you use our Services, we collect Log Data which is information that your browser sends to us. Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We collect these data with Squarespace Analytics.
8. Payment Information
When making a purchase on our website, we require only that you fill out the information we need to fulfil your purchase and provide you with the best experience possible.
The information we collect are; your full name, telephone number, e-mail, postal address, billing address and payment details. We save the information received upon checkout for the purpose of fulfilling your order and making our website run effectively. When your order has been fulfilled, we store the needed information in accordance to the Danish Accounting Act (bogføringsloven) and the Danish authorities. Bogføringsloven states that accounting material, and in this case, invoices from purchases made on our website, must be kept for 5 years from the end of the financial year to which the material relates.
Den bogføringspligtige skal opbevare regnskabsmaterialet på betryggende vis i 5 år fra udgangen af det regnskabsår, materialet vedrører.
Our website only collects very limited payment information for the purpose of identifying orders or solving problems in regard to payments. Otherwise, our website does not store your payment details. Your payment are processed through your chosen payment method; Apple Pay, PayPal or Stripe.com (Squarespace’s integrated payment system). If you wish to know more about how Apple, Stripe and PayPal run their services, you can read:
9. Information from E-mails
You can always contact us through e-mail if you have any questions or inquiries. On our website and during checkout, you also have the option to sign up for our mailing list to receive updates from us e.g. when there are new items in the shop, if we have exciting updates, collaborations, projects or art releases.
9.1 E-mail Marketing
If you sign up for our mailing list on our website, we will save the information as you provide it. If you sign up for the mailing list during checkout (option to check the box to receive additional e-mails from us), we save your name, surname and e-mail, as it is given to us during checkout.
You can always unsubscribe from our mailing list in the bottom of our e-mails.
9.2 Contacting Us through E-mail
If you contact us through e-mail, we might save contact information and e-mails, as long as it is relevant for fulfilling your inquiry in the best way possible. The informations that we save may depend on the subject of your inquiry. If you wish all e-mails correspondences between us to be deleted, you can always notify us. We will then delete all the information possible and in accordance to the Danish Accounting Act (bogføringsloven) and the Danish authorities, in regards to still be able to account for our sales as required by the law.
10. Links to Other Websites
On our website, we may include links to third party sites or services. We have included links to the social networks Facebook and Instagram through text, buttons and click-able pictures. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Therefore, we advise you to review the Privacy Policy of these websites (which can be changed regularly), to read what they do with your (personal) data.
11. Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. In spite of our effort, please remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its’ absolute security.
11.1 Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to make the necessary actions.
12. Consent
The first time you visit our website, we will show you a pop-up for you to consider our use of cookies as stated in this Cookie and Privacy Policy. If you click “Accept cookies”, you accept that we are using cookies as stated in this policy. If you would wish to manage your cookies later on, you can do so by scrolling to the bottom of a page on our website and choose “Cookie Preferences” in the tab in the left corner of the site.
Usage of our website is considered consent (only in regards to necessary cookies). We do not collect any other cookies, unless you accept them on the cookie banner. You can delete cookies in your browser, if and when you prefer.
12.1 Deleting Cookies and Retrieving Consent
If you do not wish us to collect cookie information anymore, you can either delete cookies from us in your browser and omit further use of this website or manage your cookies in the bottom of our website in the “Cookie Preferences” tab.
13. Your Rights in Regards to Your Personal Data
You have the following rights regarding your personal data:
You have the right to know why your personal data is needed, what will happen to it and how long it will be stored.
Right of access: You have the right to access your personal data known to us.
Right to rectification: You have the right to supplement, correct, delete or block your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke this consent and to delete your personal data.
Right to transfer your data: You have the right to request all your personal data from the Data Controller and transfer them in their entirety to another Data Controller.
Right to object: You can object to the processing of your data. We comply with this, unless there are legitimate reasons for processing.
Contact us to exercise these rights: See the contact information at the bottom of this cookie policy (part 14).
If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (Datatilsynet).
14. Contact Details
If you need help or have questions regarding this Cookie & Privacy Policy you can always reach out to:
Stiine Liv Arts & Crafts
Stiine Liv Høffner
CVR: DK-43418874
contact@stiineliv.dk
Gammel Kalkbrænderi Vej
2100 København Ø
Denmark
You can contact me in both danish and english.
15. Changes to This Cookie and Privacy Policy
We make sure to update our Cookie and Privacy Policy from time to time. These changes are effective immediately after they are posted on this page. Therefore, we advise the users of our website and services to review this page periodically to keep updated on any changes.
Last updated: August 2024